Privacy policy

Privacy Policy

At Hayati, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, shop with us, or interact with our services.

1. Information We Collect

We collect information from you when you:

●        Create an account on our website

●        Make a purchase or return

●        Subscribe to our newsletter

●        Contact our customer support

●        Browse our website

The information may include your name, email address, phone number, billing/shipping address, and payment details.

2. How We Use Your Information

We use your personal information to:

●        Process orders and transactions

●        Provide customer support

●        Send updates about your order or promotions (if subscribed)

●        Improve your shopping experience through personalised recommendations

●        Protect against fraud and ensure the security of your account

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

●        Remember your preferences

●        Track usage patterns and website traffic

●        Provide personalised content and targeted advertising

You can manage or disable cookies through your browser settings, but this may affect your experience on our website.

4. How We Protect Your Data

We implement strict security measures to ensure your personal data is protected from unauthorised access, alteration, or disclosure. Our website uses encryption technology (SSL) to safeguard sensitive information, such as payment details, during transmission.

5. Sharing Your Information

We do not sell or trade your personal information. We may share your data with trusted third-party service providers for:

●        Payment processing

●        Shipping and delivery

●        Email marketing (if opted in)

●        Analytics to improve our services

These partners are contractually obligated to maintain the confidentiality of your data.

6. Your Rights

You have the right to:

●        Access and update your personal information

●        Request the deletion of your account and data

●        Opt-out of marketing communications at any time by clicking the unsubscribe link in emails

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, such as fulfilling orders or complying with legal obligations.

8. Changes to Our Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant updates via email or through our website.